Shipping & Delivery
Standard Shipping
At Lumina Eligma Home, we take pride in ensuring that your chosen pieces arrive at your doorstep in perfect condition. Our standard shipments typically take 5 to 10 business days, depending on your location. If you need your order sooner, we offer expedited shipping options to meet your needs.
Shipping Rates:
- Shipping rates are auto-populated depending on your location and the weight of the item.
- We do not control the pricing of the items as it is managed by third-party couriers.
- Our team will assist you in getting the best rate and provide customs information if needed. For any inquiries, please contact support@luminaeligmahome.com.
Made-to-Order Items
Our custom, made-to-order pieces are crafted with care and attention to detail. These items will ship within 10 to 12 weeks from the date of purchase.
Made-to-order items are shipped from our workshops in Türkiye. Our team will assist you in ensuring all the paperwork and addresses are correct to guarantee a smooth transition.
Please note: All custom and made-to-order items are final sale and cannot be returned or exchanged.
International Delivery and Freight Forwarding
Lumina Eligma Home currently ships internationally. However, please note that we do not ship to PO Boxes.
Please remember: All shipping and delivery fees are non-refundable.